Contact Us

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FAQ

What is your cancellation policy?

We kindly ask for at least 24 hours’ notice for cancellations or rescheduling to avoid any fees. We understand that life happens and will always work with you when possible.

What areas do you service?

We proudly serve Brisbane and surrounding suburbs. If you’re unsure whether we cover your area, please reach out — we’re happy to help!

Who will be cleaning my home?

Ashlea, the founder and sole cleaner, personally handles every service, ensuring consistent quality, attention to detail, and a trusted, friendly experience.

How do I book service?

Booking is simple! Use our online booking system, or contact us directly via phone or email to discuss your needs.

Are you insured and bonded?

Yes, Pure Luxe Domestic is fully insured to give you peace of mind and protection during every clean.

Address

Brisbane, Queensland

Contact

(+61) 0403-068-341

pureluxedomestic@gmail.com